Magento

Esendex’s free extension for Magento enables you to quickly and easily send automated personalised order notifications and updates to your customers. You can also use the extension to automatically keep you and your team up to date with daily, weekly and monthly sales stats!

magento-connect

 

How do I install the module?

  1. Go to our Magento Connect page and click install
  2. Then follow the Magento Connect installation guide here

What if I get permission errors when installing?

  1. Chances are you still need to configure your Magento installation file permissions: How to set up Magento folder privileges

How do I set up my account?

  1. Create a free account here
  2. Enter your account details into the SMS Settings screen in Magento and click Save

How to let customers know about the status of their orders

  1. Open the Magento Admin site
  2. Select SMS > Add New Notification
  3. Select the Event you want to notify customers about
  4. Select which store the event is relevant to and click Continue
  5. Set the Alias (who the SMS will be from)
  6. Modify the message if necessary
  7. Add a description to help with identifying this rule later
  8. Make sure the Status is set to ‘Enabled’ and click Save

How to change the text of a customer event SMS

  1. Open the Magento Admin site
  2. Select SMS > Manage Existing Notifications
  3. Click on the notification you wish to modify
  4. Change the notification text as required and click Save

How to set up a sales report

  1. Open the Magento Admin site
  2. Select SMS > Mobile Sales Report
  3. Click ‘Add Mobile Sales Report’
  4. Select the Event you want to notify customers about (there is only one to select at this time but there may be more in the future or as part of bespoke developments)
  5. Select which store the event is relevant to and click Continue
  6. Set the Alias (who the SMS will be from)
  7. Modify the message if necessary
  8. Add a description to help with identifying this rule later
  9. Make sure the Status is set to ‘Enabled’
  10. Enter the phone numbers of the people the Sales Report should be sent to
  11. Set the frequency of the report (daily, weekly, monthly)
  12. Set the Start Date (i.e. when do you want to start receiving the report from) and click Save

NOTE: The ‘Schedule Mobile Sales Report|Cron Time’ in settings dictates what time the report is sent (using the default Magento cron time zone).