Checking expiry, balance and purchasing SMS Credit

How can I check my credit balance?

When you login to Echo’s web interface here, your balance is displayed on the right hand side of the screen.

How can I purchase credit online?

When you login to Echo’s web interface here, just below the balance you can buy credit online.

If you can’t see this button on the right, you may need to click on the Esendex logo on the top left to return to the home page, or you may not have user permissions to make a purchase.

Can I check when my messages expire?

Messages expire 12 months after purchase, this will be detailed on your invoice. If you don’t have this to hand contact a member of our sales team on sales@esendex.com or call  0845 356 5758

Can I pay monthly rather than PAYG?

We can offer a couple of different tariff options for monthly payment. Please call our UK SMS experts on 0845 356 5758 to discuss your requirements.

How do I get a copy of an Invoice?

If you need a copy of an invoice please email finance@esendex.com.

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