Data and Protection

Your Messages Are Safe and Secure with RCS!

Ensuring the safety of your information is our foremost concern. That’s why RCS messaging has been designed with robust security and privacy features. Here’s an overview of the measures we take to protect your data:

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Locked Up Tight: Encryption

  • Messages Are Encrypted: Encryption is like a secret code that keeps your messages safe. It scrambles the messages so that only you and the intended recipient can read them.
  • Google’s Security Check: Google scans messages for harmful content to keep everyone safe. This means they need to handle the encryption process.
  • Your Device’s Security: Your phone’s own security features also encrypt your messages. Plus, Google adds extra security layers to protect your data right on your device.
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Playing by the Rules: Regulations

  • Your Permission Matters: We follow strict rules that require businesses to get your permission before sending you RCS messages.
  • Easy Opt-Out: Just like with SMS, you can easily stop receiving messages if you want to.
  • Clear and Transparent: We make sure it’s clear how your permission is used.
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Trust Us: Certifications

  • Independently Verified: Our RCS system is checked every year by independent experts to make sure it meets high security standards.
  • Trusted Certifications: We hold important certifications like ISO 27001, SOC 2, and SOC 3, which prove our commitment to data security.
  • Need Proof? If you’d like to see copies of our certificates, just ask your account manager.
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Secure Payments in Europe: PSD2 Compliance

  • Strong Security for Payments: If you’re using RCS for payments in Europe, we follow the PSD2 rules, which require extra security.
  • Your Phone as Security: Because RCS uses your verified phone number and SIM card, it’s considered a secure way to confirm your identity.
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Google: Our Trusted Data Partner

  • Google’s Role: Google acts as our “Data Processor,” which means they handle your data on our behalf.
  • We’re the “Data Controller”: We’re responsible for deciding how your data is used.
  • Data Protection Agreement (DPA): We have a DPA with Google that explains how they protect your data.
  • Everyone Gets the Same Protection: The DPA applies to everyone, so you can be sure your data is always safe.
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